Overview of the Retail Business Services Sector
Companies who provide Retail Business Services operate within to make the supply chain more productive. They directly or indirectly help their business customers bulk in buy from wholesalers or manufacturers, who in turn sell these products or services on in smaller quantities to consumers.
Potential business clients’ can access a whole host of retail business services specialists who are registered within a business directory, by looking under the business category of Retail Supply Services. Similarly, businesses who are trading at a loss may consider selling their goods at rocket prices in the hope of reducing the amount they owe on bought stock. This is when they may contact a company who specialise in clearance sales. These can be found by looking up Stock Clearance Supplies or Stock Liquidation Services using a business directory.
Shop keepers wishing to update their cash registers or tills can contact Cash Register Services. Companies listed will have a vast range, and these companies also sell Coin Counters, Scales and a whole host of retail systems. They offer the facility to rent or purchase their products and offer a ‘pre and after service care plan’ upon which they provide demonstration and training if needed in using their products and a warranty in the event of their device developing a fault.
The implementation of barcodes was indeed an ingenious solution to tracking products. It is capable of product identity, stock control within the warehouse and is a complete replenishment system as it provides information about the rate of sell. By simply scanning the barcode (which is also known within the industry as an ‘on-shelf barker’) which is relevant to a particular product, it is able to access all existing information about it. Companies who implement this service can be found under the category Barcode System Services. The downside of this system is that it has to be updated every time a special offer is implemented, and if it is not updated correctly, it may miss some essential data, resulting in the customer being charged incorrectly for a product. Shop owners encourage consumers to check their receipts to avoid this. However, many smaller shops are in the habit of only issuing receipts if asked for, so it is often missed that they have either paid too much or too little for an item.
EPOS means Electronic Point of Sale, and this is a terminal which is directly linked to a back-office computer so that all data from barcodes, cash registers can be quickly accessed and this provides an inventory system for the company, which allows them to know what their KPI’s (Key Performance Indicators) are. By using EPOS, larger companies can expect to cut costs by approximately 10%, so although it is a costly system, the benefits far outweigh the initial expense.
Retailers have developed their own systems to correctly show their stock control and identify and highlight potential problems which can be worked upon within the store. Anything relevant to this can be found under EPOS and Stock Control Solutions.
There are specialist companies providing Point of Sale Solutions to any business who are based in the Hospitality or Retail Industry. They offer services and can provide essential software, which will significantly increase productivity and sales generation. POS Solutions can also be procedures and ideas to enhance the sale of a product such as Buy one, get one free (also known as BOGOF) and similar offers such as offering a product at a decreased price if two or more are purchased.
There are specifically geared companies who offer Shop Cleaning Services. They can be contracted to carry out a weekly or daily clean and employ staff who will use industrial floor cleaners on the shop floor. This is usually carried out late evenings or early mornings when the store is not open. They also clean all fixtures, fittings, restaurants and toilets as well as emptying waste bins and replenish toilet rolls, soap and air fresheners. Some companies just deal specifically with selling cleaning products and industrial vacuum cleaners, floor polishers etc as well as renting out products and maintaining and servicing them.